The Viseum Safe City concept for national security
The Safe City concept gives a government one plan for protecting its people, its roads and its critical assets. First, we study how your cities really work. Then we design surveillance that matches those findings. Your teams deploy proven technology.
Every stage below carries a clear scope, a cost and a measurable security outcome.
One control room, then a whole country
An operator works an alert through a guided procedure. Control rooms, city masters and a national centre then link up, with a hot backup at every level.
Global F3 Find, Fix and Follow
One suspect, from a plate read in a city to detention at a border. Each step is found, fixed and followed, and a person confirms before anyone acts.
Viseum Video Surveillance Concept for Safe Cities
First 5 Years’ programme + Surveillance Design and pilot installation
The Safe City Concept is an initiative optimising performance for all public services making a city safe. Operators keep control, because human-centred decision support drives every alert. Big data proves invaluable in optimising costs and procedures, making a city safer with each lesson learned.
As a first step, we need to know your likely timescales for your Safe City security project. For example, the more notice we have, the easier it is to arrange suitable members of our own safe city team. Our counter-terrorism, government security advisors and national strategy teams can then support you. They will help you through the processes to strengthen and grow your security assets.

Surveillance Design System Architecture
Viseum UK is managing an increasing number of Safe City projects throughout the world. We fully optimise our Safe City delivery processes. They run in parallel with your city security design. This includes delivery of your initial order, design of your security infrastructure, initial training and integration. Usually, the first installations will deliver security for your city’s highest risk areas (for example, pedestrian crime and/or traffic Public Safety hotspots). Your teams can also complete this training and pilot installation alongside the agreed citywide deployment schedule. The following steps are then necessary to prioritise and manage each Safe City security project:
Safe City Concept Study
Top-level Safe City Concept meetings and analysis are vital to allow us to fully understand the following:
- Your needs and concerns, such as terrorism, traffic management and criminal behaviour.
- Geo-political aspects, societal and economic issues, climate.
- Intelligence databases, the threat and potential incident spectrum, most likely/most dangerous incidents.
- Existing security measures and command and control resources.
- Critical assets and infrastructure (site/city inputs and outputs).
Safe City Technical
Meanwhile, it is crucial to obtain the complete ground truth from a remote site and deploy the best first responder services. For this, you need the AI surveillance camera that reliably produces the most accurate situational awareness.
The Safe City Concept study establishes an operational requirement based on your brief. That work also gives a top-level understanding of what Viseum’s capabilities will allow you to achieve for your security services. This study will establish the following:
- The Safe City Command Control and Communications: These usually comprise strategically positioned Command Control Rooms that monitor several areas, with one master Command Control Centre overseeing all the Command Control Rooms. The result can help identify the size and number of control rooms, display requirements and the associated system/building/power resilience:
- Security growth: How many cameras will be managed now? Also, how many cameras must your control room manage in five years?
- Resilience: Do some or all of the Control Rooms need to be blast-proof? Should they have mirrored data and operational processes fall-back locations? Do other risk reduction factors need a design?
- Security staff: The skillsets for local people as surveillance operators with their local knowledge of the layout and security issues. How many emergencies can they confidently manage? How many routine surveillance cameras could they competently deal with at any given time?
Camera locations, power and communications in the Safe City concept
- The Safe City Camera Locations: Areas that need surveillance cameras, and their mounting and resilience options:
- Camera sensors: Identify the suitable camera and lens at each camera installation. This step usually depends on the available ambient light.
- Coverage: Are cameras required for all main high streets and highway junctions, and/or other specific areas? What buildings require coverage inside?
- Camera poles: Depending on the site layout and environment, some poles will have different designs. These designs also reduce different risks of attack.
- Power:Â Is the power at each camera installation stable? Or does the power fluctuate for an average number of hours per day? The study also identifies where you need standby backup power.
- Camera Communications: The required video/data transmission systems and their resilience:
- Media type: Can some of the sites have hard-wired transmission or does everything need to be secure wireless?
- Available bandwidth: Some camera installations will need to send more information back to the Command Control Centre. Other camera installations will need to send varied information at random times.
- Regional Requirements: Limitations, restrictions, regulations, etc.
- Commercial Input/Output: Logistics for supply, installation and maintenance.
Safe City Concept Surveillance Design
Safe City Detailed Surveillance Design
Once you accept the concept design, we produce an in-depth document. Finally, this will give performance specifications of all equipment and operation of that equipment. This will include configuration detail, schematic drawings, schedules and project deployment programmes.
Complete End-to-End On-time Installation Management
In line with the Smart City initiative, each process uses the fastest and most efficient practical methods to design and deliver each part of the Safe City project, and to benefit from it. This runs from concept design through to full in-life operation. Our trusted single-source asset mapping system achieves this securely. It can use secure GPS (Global Positioning System) RFID tags embedded in all cameras and security devices. This allows you to manage processes securely in real-time, automatically and with your complete control and visibility.
Project Manager
Your Viseum Safe City Project Manager is a seasoned security professional with a wealth of multi-disciplinary experience. Our team gives your needs the very highest priority. This manager can also have day-to-day oversight of the project. This runs from pre-contract negotiations to delivery, installation, integration into a Command Control (including complete Control Room design and build where appropriate) and handover of the system. Our specialists are the first point of contact for all enquiries. They will also provide you with regular reports on progress on the contract.
Safe City Operational Security – Scope, goals and objectives – Short, medium and long term
The Viseum team is responsible for the best fit-for-purpose technology and takes responsibility for helping you deliver the best security success. First, we need to know what security effect you want to achieve in the short term. We also need to know what security effect you want to have achieved over the first 5 years, and then 10 years. Viseum will then develop processes and a growth plan to help you deliver this.
These development processes relate to how and when you interact with your existing security infrastructure. That is your security guards, police, emergency services, army, etc. They also relate to how you interact with your public. Viseum UK will help select and train your security staff. They will help develop appropriate processes, policies and strategies for using the video surveillance. This covers preventive, reactive and post-incident investigation work. Your Viseum Project Manager focuses exclusively on delivering this success. It includes the successful integration of your existing security and surveillance solution processes and policies.
- Viseum video surveillance training is delivered as a certified training package, on site or online. Our video surveillance training optimises time and resources.
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- Our surveillance training London programme certifies the people who will run your national surveillance network. First, we assess the skills your control room already has.
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Safe City Support and Ongoing Training Services
Viseum UK is well known for introducing advanced technologies as trusted plug-and-play solutions. A significant part of this is how we deliver support using Viseum Remote Managed Support Service. That service uses secure remote access that you can enable and disable as and when you may need help. Our dedicated IT security specialists fully support it, all of whom have extensive experience in the integration of IP security, data networking and end-to-end video surveillance processes. This enables the Viseum Support Team to provide first-hand interactive training and support. This helps Viseum’s Centre of Excellence see what the end-users see, and listen to their local knowledge. Your operators then train the intelligent learning capabilities of each Viseum IMC Camera. The result helps each camera operate automatically as needed to solve and stamp out crimes, and optimise traffic management.
Video Surveillance Concept Documents:
- Safe City: Report on high risks.
- A Safe City Pilot/POC.
- Viseum Technology and Support Strengths.
- The Viseum team Site Survey.
- Safe City: Phased Technology Introduction Programme.
- Benefits of Safe City: Training Course Number 1.
- Benefits of Safe City: Training Course Number 2.
- Our Safe City Delivery Process Presentation.
- Safe City Operational Surveillance Training.
- Command Control Operations.
Comparing Safe City options
Technology advisors use this Safe City concept to compare options on equal terms. A city’s routine and emergency security services will constantly evolve. This will help you discover the capabilities, benefits and operational processes of Viseum solutions.
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What happens after you contact Viseum
A specialist reads your project questionnaire for a commercial review and checks it against projects we have already delivered.
We arrange a live demonstration, either online from your own desk or on your site with a Rapid Deployment trailer.
Viseum AI Surveillance Video Monitoring Software 
