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AI Facial Recognition Software from Viseum
“Viseum’s facial recognition system has become essential for daily life, just as Automatic Number Plate Recognition (ANPR) has.” Viseum Face Recognition Software Technology Services Human-Centred Face Recognition AI Software Technology Services.
Following one person through standard and Viseum IMC cameras
A Viseum IMC camera picks one person out of a crowd and follows them from camera to camera, beside a fixed standard camera that cannot.
Global F3 Find, Fix and Follow
One suspect, from a plate read in a city to detention at a border. Each step is found, fixed and followed, and a person confirms before anyone acts.
- Viseum Facial Recognition Software optimises any network of cameras. Automatically detects and recognises faces from short range to long range. Greater distance than any other Facial Recognition Software.
- Reliable face matching and verification in real-world deployments, with accuracy measured against a documented test set.
- Automatically create and grow your secure database of faces and watchlists. From matching just a few hundred faces to recognising many millions in near real time.
Best Face Match Software and Face Recognition Analytics
Our facial recognition software, supplied as part of a Viseum system, can also use our unique long-range 360 Security Camera. The only computer vision camera to automatically capture and analyse faces in all directions at the same time. Up to a complete 360° of highly populated, complex and challenging environments. It uniquely follows people until their faces are captured. It recognises the faces of high-risk suspects, even if they hide their faces when approaching security cameras. Compared to any other camera, just one Viseum camera automatically captures:
“There are virtually unlimited video surveillance applications when trained to use Viseum’s Video Software Analytics. When using Viseum F3 cross-checking software with Viseum Face Recognition Software Technology Services, authorised operators can locate and follow a person on an approved watchlist.” (President of the Viseum UK Group and CEO of Viseum International Limited)
- Viseum ethical AI video surveillance targets people by their location and behaviour, not by the way they look.
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- Captures 100 times more faces. Over 25 x more usable video. Clears up over 15 x more incidents.
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Facial Recognition Software – General use for regional and National Security
Supporting Safe Cities, people can be automatically allocated to and checked against red, black and green security watchlists. The system can alert National Security staff, and people can be followed automatically. Example 1: A VIP or a suspect can be automatically followed through a city. Live incidents and events are sent to security staff as alarms or situational awareness. Example 2: For the most effective Border Security. Allow and disallow people and vehicles through certain areas, without creating delay. The optimised flow of people, vehicles, faces, and identity checks through areas of a security enterprise. Using an effective balance of the remote site’s day-to-day operations and security threats.
Wider uses of face analysis
- Identifying dangerous people who could commit assault.
- Social services can notice the differences between people under their responsibility.
- Supporting authorised safeguarding work with vulnerable families, always confirmed by a trained operator.
“Imagine if you can tell if a person is lying or feeling guilty about something.” (UK video surveillance working group).
Software accuracy – Face Recognition operational performance
Artificial intelligence performance enhancements
Automated alarm reporting is optimised using Viseum iVOS Adaptive Deep Learning Algorithms. This enables operatives to intuitively characterise alarms to automatically adapt the system’s algorithms.
Typical high-security application – Suspicious behaviour
Some of our automated national security Surveillance Technology Strengths are to uniquely match people using different visual biometrics. It cross-checks each match against the person’s actions, locations and access control records, and then follows them automatically. Basic Example: A person walking through a customs border consistently hides their face when passing security cameras. This can be automatically alarmed as high-risk suspicious behaviour. The unique Viseum 360 Security Camera automatically follows them to capture and cross-check their faces against databases of wanted suspects.
Face Recognition Software – Proven out in the field
- The Viseum Face Recognition Software was recently tested by a major financial institution in London. They compared it with another well-known face recognition system they already had in use. This customer highlighted significant advantages, with accuracy, system design and operational benefits of the Viseum Face Recognition Software Technology Services.

- A major international hotel chain in the UK also tested it. The Viseum Face Recognition System was left on 24 hours a day to detect and identify persons entering and leaving their hotel entrances. Viseum automatically captured and re-identified an average of 270,000 faces every 3 days per hotel. It automatically matched captured faces against the hotel’s register of guests. The customer confidently tested a webcam for their hotel’s ATM. In that trial it recognised registered guests at the ATM and flagged all other users for staff to check.
- In a separate shopping centre deployment during a peak trading period, Viseum Face Recognition Software Technology Services re-identified faces across the full range of skin tones present. We test match rates across skin tones under a documented methodology, and we publish that method on request.

Viseum Face Recognition Software Technology Services displayed excellent accuracy for its unique partial face identification capability. Partial face matching is a core part of our approach, and it runs alongside conventional full face matching.
Some select Face Recognition Software Technology Services customer references
Viseum Face Recognition Software Technology Services is currently in use in various parts of the world and in various industries, including:
- Olympic Delivery Authority (ODA).
- World Cup Stadiums.
How Viseum Face Recognition works
Viseum Face Recognition Software Technology Services captures images of people and detects the faces in the image. From the full scene it captures, stores and indexes each facial image and personal information. Multiple still images are captured of each person to build a better profile in the database. This also lets our video analytics software anticipate a changing appearance, e.g. glasses, beard or ageing.
Our integrated software systems use a web protocol, indexing and facial matching platform. Also, this data management expertise allows Viseum Face Recognition Software Technology Services to automatically identify faces from any camera in the network. It automatically opens the pre-configured comparison database table of captured images. This helps with network design and operational performance. This supports enrolling new faces into the system. Registered faces and live captured faces are investigated to prevent false system enrolment.
Viseum Face Recognition network capacity – Design
Facial recognition software, database technology, and centralised and/or decentralised flexible system architecture. There is no limitation on the number of faces to manage. Or the size of the security network. Unlimited registered faces are tracked from any number of internal and/or external watchlists.
Viseum Facial Recognition video surveillance system incorporates:
- Multiple face matching algorithm cross-check system, for best accuracy.
- Fast and easy searches of multiple databases simultaneously.
- Integrates with the Viseum 360 Camera: captures face images up to 100 m and in every direction up to 360°.
- Automated person identification and re-identification with automated face recognition.
- Any number of face databases, tracking logs and watchlists.
- Real-time face detection, indexing and verification from multiple live and recorded video sources.
- Real-time/offline face match/enrolment.
- Secure web reporting capability (text, email, audio/visual alarms).
- Automatic face assignment to person profiles.
- External API available for integration into other systems.
- Digital Input/Output for face matching event alarms.
Face Recognition National Security data protection law compliance
Many countries’ data protection legislation requires a human review step rather than a fully automated decision. Viseum Face Recognition Software Technology Services allows the user to manually compare faces from the database with the face just captured.
National Security and high-security – Face Recognition uses
Viseum’s Facial Recognition Software is used for high-security threats:
- Finding and following persons of interest and missing people.
- Authorised access to highly sensitive areas.
- Border and Perimeter Surveillance.
- Bank ID checks (ATM, cash in transit, etc).
Viseum Intelligent AI Camera and people’s faces – a practical tool for deterring and investigating crime and terrorism
- Community SafetyWatch is a community surveillance programme that watches a whole area automatically, without invading privacy.
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- Viseum CiVMS Central Intelligent Video Management System uses Viseum iVOS Intelligent Video Analytics Software. It is designed to be upgraded in service.
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- There are 4 main Viseum Face Recognition Software Technology Services Product Solutions designed to help prevent crime and terror.
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How face recognition software works
Face recognition software compares a face seen by a camera with faces on a watch-list. It suggests a possible match, and a trained operator decides what happens next.
Detection. The software finds faces in the camera picture. It measures each face for quality: how far the head is turned, the light, the sharpness and the size of the face in the picture. Only faces of good enough quality go forward to be compared.
Template. A usable face is turned into a template, a set of numbers that describes it rather than a photograph.
Matching. The template is compared with the templates of people on a watch-list, and each comparison gives a score. If a score passes the alert level that the customer has set, the system raises an alert.
Authorised watch-lists and nothing else. Matching runs against watch-lists that the customer is lawfully authorised to hold, such as wanted suspects or missing persons. A face that does not match raises no alert, and the customer sets how long such data is kept, in line with its own law.
The operator decides. The software never acts by itself on a match. It shows the operator the camera image beside the watch-list image. The operator checks them and decides whether to send an officer, ask for more video or close the alert.
What affects accuracy. Camera position, lighting and image quality matter most. A camera that turns and zooms to capture a full face gives the software a better image. A fixed camera often sees a turned head.
Where Viseum fits. Viseum Face Recognition Software Technology Services follows a person until a usable face is captured, then matches it against the authorised watch-list. An operator confirms every match before anyone acts.
Frequently asked questions
How does facial recognition software work?
It finds faces in a camera picture, checks each one for quality and turns a usable face into a template of numbers. It compares that template with templates on an authorised watch-list and gives a score. A score above the set alert level raises an alert, and a trained operator decides what to do.
What is the difference between face recognition and face identification software?
The terms are often used for the same thing. Strictly, verification checks that a person is who they claim to be, one face against one record. Identification compares a face with a whole watch-list to find a possible match. In surveillance, identification against an authorised watch-list is the usual task.
Who decides when face recognition software finds a match?
A trained operator makes the decision. The software suggests a possible match and shows the camera image beside the watch-list image. The operator compares them and decides whether to act, ask for more video or close the alert. No one should be stopped on the strength of a software score alone.
Whose faces does face recognition software compare?
In a lawful deployment, it compares faces with a watch-list that the customer is authorised to hold, such as wanted suspects or missing persons. A face that does not match raises no alert. The customer sets how long any non-matching data is kept, under the law that applies to it.
How accurate is face recognition software?
Accuracy depends on the software, the camera position, the lighting and the quality of the face captured. An operator checks every match.
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Viseum Face Recognition Software Technology Services Facial Recognition Technology changing lives

Viseum’s Facial Recognition Technology uses video analytics for person profiling. Studying people’s facial features, expressions, and micro-expressions. The software uses this information to detect defined behaviours, such as a person repeatedly concealing their face from cameras. This is correlated with growing libraries of known facial characteristics and expressions.
Police services can immediately identify thieves, and even terrorists. Local authorities are benefiting.
Border security

“During critical operations such as border crossings or criminal investigations, imagine the huge value of having face recognition technology identifying threats. Just by looking at somebody.” (UK video surveillance working group).
How to compare face recognition systems for surveillance
What should a buyer compare?
Five things decide results in the field. They are how many faces the cameras capture at usable quality, how far away faces are captured, whether a trained person checks matches, how the watchlist is governed, and how evidence is kept for court.
Why does the camera matter as much as the software?
Software can only match the faces it is given. A Viseum camera follows each person and zooms in until a usable face is captured, which is why it captures many more faces than a fixed camera.
Is it lawful?
Viseum matches faces only against a watchlist the customer is lawfully authorised to hold, and every match is reviewed by a trained operator before anyone acts.
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What happens after you contact Viseum
A specialist reads your project questionnaire for a commercial review and checks it against projects we have already delivered.
We arrange a live demonstration, either online from your own desk or on your site with a Rapid Deployment trailer.
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